First of all, we want to thank you for visiting our site! Be assured the products and services offered here are of the best quality available. We want you to be satisfied and we guarantee that we will do everything reasonable to make you a satisfied customer. We want you to come back and we want you to tell your friends! We only ask that you study what you are interested in and know what you are buying. In order to help you accomplish this, you will find this site rich with information. Please review our online policies in advance to placing an order. If you have any questions, please ask! Please read the following guidelines:

Non Re-Fundable Items:

Due to circumstances beyond our control some items are non-refundable. These Items include:

• Thawte Security Certificates
• GeoTrust Security Certificates
• Any Set-up fees
• Search Engine Registration fees
• Domain Registration Fees*
  
• Software
  

* If the domain you request is unavailable, you will be able to choose another.

Minimum Purchase Items:

Web hosting plans are prepaid for the full term, there are no hosting refunds. A minimum charge of the full term (one month, three months, six months etc. will apply. Cancellations must be requested before the 15th of the month of the currently paid period whether that be a month, quarter, half-year, or a full year.

Refundable Items:

It is the sole responsibility of the buyer to know the software and hardware requirements of the particular Software Product being purchased. Ask before you buy!

Other Policies:

While, we will do our absolute best to ensure results; we can not guarantee any search engine submission results. Most search engines are extremely complex and kept cryptic to make it harder for anyone to gain an unfair advantage. We have developed several techniques that do seem to produce extremely good results, however. We can show these results upon request.

All requests for returns and refunds must be made within 15 days of original purchase date for all digitally downloaded software. Requests for refunds must be made within 15 days of delivery date for other products.

We request that instead of Pay Pal, you use the credit card checkout feature if at all possible, as this will save you ( and us! ) any Pay Pal fees. Credit Card Purchases will also reduce payment to product delivery time.

Every attempt will be made to process refunds in a timely manner. Usually less than 3 business days.

It is a Federal Copyright violation to copy or use any software without the proper licensing. Violators will be pursued and prosecuted.

Use of the Acoustic Visions Multimedia (AVM) trade name and/or logo/motto is expressly prohibited.

Representation of yourself, or your company as an affiliate or agent of AVM is expressly prohibited.

If you encounter any problems, please report them to the The Webmaster

Thanks again, we thoroughly hope you enjoy your shopping experience at AVM.

-- The Staff at Acoustic Visions Multimedia --Where Visions Take Shape